Please fill out the Transit Service Feedback Form and let us know about your experiences using MBTA buses, subways, and commuter rail. MASCO meets regularly with the MBTA to address the concerns of Longwood Medical Area commuters and to advocate for improved transit services to the Longwood Medical Area on the MBTA. Your experiences provide critical information on everything from potential service improvements to positive feedback. 

We encourage you to fill out this form every time you have an MBTA experience, good or bad, which merits comment. CommuteWorks solicits this information for the sole purpose of data collection for improved transit service to the Longwood Medical Area and does not share the information collected with any third party vendors. You will not receive a response from CommuteWorks to any information entered in this form.

To offer your feedback and suggestions, please complete the form below:

Items marked with an * indicate mandatory fields
 
1. Date of Travel/Incident:
2. Approximate Time of Travel/Incident: 
3.* Mode of Transportation:
To comment on MASCO Parking and
Transportation Services, please click here.
4.* On what train line, bus route, or boat route are you commenting?

5. Location Boarded:
 (Station or Stop)
6. Destination:
 (Station or Stop)
7. What was the purpose of this trip?
If Other, please specify:

8. Comments regarding your experience on the MBTA services:
9. Suggestions:
 (Including new service)
10.* Institution:
(i.e. who is your employer, where are you a student or what institution were you visiting?)

If Other, please specify:

       

CommuteWorks, a service provided by by MASCO, Inc
375 Longwood Avenue, Boston, MA 02215-5328
Telephone (617) 632-2796  •  Email: commuteworks@masco.harvard.edu

 

 

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CommuteWorks
A service provided by MASCO, Inc.

375 Longwood Avenue  •  Boston, MA 02215-5328  •  Telephone: (617) 632-2796
Email CommuteWorks